How to Handle a Holiday HVAC Emergency

How to Handle a Holiday HVAC Emergency

There’s no good time to have an HVAC, plumbing, or electrical emergency, but perhaps the worst time is on a holiday. An emergency interrupts your festivities, and it’s not easy to find an HVAC repair company willing to send someone out on a national holiday (at least not for an exorbitant holiday rate). As a homeowner, what are you supposed to do when a holiday HVAC emergency turns a holiday into a headache?

Call Bonfe in a Holiday HVAC Emergency

You’re in luck: Bonfe offers 24/7 emergency plumbing, electrical, and HVAC service. Yes, even on holidays.

When you call Bonfe on a holiday or outside our regular business hours (7 am-10 pm), you’ll speak to a member of our management team. They will assess your situation and advise you on the best course of action. You can then decide whether you want to wait or have it dealt with right away. If it needs to be dealt with immediately, we’ll dispatch a technician to your home in a matter of hours.

If your emergency involves your furnace or boiler and we aren’t able to fix it on the spot (because we need to order parts), we promise to provide temporary heat to keep your family warm within 4 hours or we’ll give you $100 off your repair.

Read More: Safety Guidelines for Winter Power Outages

Be Prepared for an HVAC, Electrical, or Plumbing Emergency

Bonfe’s got your back, but understanding how you should respond in an emergency will minimize any damage that could result before your Bonfe technician arrives. You should have an emergency kit stored in your basement or a utility closet packed with flashlights, batteries, a portable radio, first aid materials, a portable backup heat source, wrench or pliers (to turn off utilities), and phone numbers for your trusted home service providers.

Every homeowner should also know how to locate and turn off the following:

  • Main water valve
  • Gas line
  • Electrical box (fuse box or circuit breaker)

Promptly turning off the main water valve, gas line, or electrical service will drastically decrease the risk of damage and will ensure your family’s safety during a holiday HVAC emergency.

Know Who to Call in an Emergency

Having an established relationship with a reliable home service company will always serve you well in an emergency. You’ll know exactly who to call without having to waste time on a frantic Google search, and you’ll know that you can trust them to provide quality service—that you won’t be paying overtime holiday rates for shoddy service that will have to be redone by someone else later on.

If you have an HVAC, plumbing, or electrical emergency this holiday season, don’t panic. Cut off the problem at the source, then call Bonfe to take care of the rest.

Electrical   |   Heating   |   HVAC   |   Plumbing